INFORMATION QUESTIONS
FREQUENTLY ASKED QUESTIONS
What types of medical equipment do you provide?
We offer a wide range of physiotherapy and rehabilitation devices, including electrotherapy, ultrasound, shockwave, laser therapy, cryotherapy, and rehabilitation systems.
Are your products original and certified?
Yes, all our devices are sourced from internationally recognized manufacturers, and we are authorized distributors for leading brands such as Zimmer, Technomex, and Carci.
Do you provide installation and training?
Yes, our team provides full installation support along with basic training to ensure proper device operation within your clinic.
Is after-sales service available?
We provide ongoing technical support and maintenance services to ensure consistent device performance after purchase.
Are spare parts available?
Yes, we supply original spare parts for the devices we distribute to ensure reliability and long-term performance.
Can I get help choosing the right device for my clinic?
Our team can guide you in selecting the most suitable equipment based on your clinic’s needs, services, and workflow.
Do you work with new clinics or only established ones?
We support both new and existing clinics by providing tailored solutions for setup, expansion, or equipment upgrades.
How can I request a quotation?
You can contact us through the website, phone, or social media, and our team will assist you with the required details.
Do you offer solutions for both medical and aesthetic applications?
Yes, some of our devices are suitable for both physiotherapy and aesthetic applications, depending on the technology used.
Where are you located?
Our team is based in Egypt and serves clinics and medical centers across different regions.